Customers of a bank linked to Walmart are reporting they are still blocked from accessing their funds, leaving them in desperate financial straits.
A Walmart store in Chicago. The company works with Green Dot banking group to provide banking services to Walmart customers.
Florida resident Mary Cannon said she’s still having trouble. Cannon has been unable to access her IRS tax refund of more than $7,000 since mid-July. She said there remains a suspicious-activity hold on her account that she believes is erroneous and that she has been unable to resolve with the bank.
That message no longer mentions a functionality issue, but says the bank is still experiencing high call volumes and that customers should try logging into their accounts via mobile or web to check balances or transactions,"or check back later when call volumes and wait times are lower."
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