Not everyone is excited about Walmart's robots
is even testing a robot for automatic pizza deliveries in urban areas. Customers and employees are getting used to robots on a smaller scale, but Walmart is ready to take it to the next level.Walmart is the nation’s largest private employer with more than 1 million employees and annual revenue of more than $500 billion. In many areas, it sets the stage for other, smaller retailers to follow.
However, many employees don’t see it that way. The robots are replacing jobs typically done by human employees, and many people aren’t happy about it. Humans see their co-workers losing their jobs. Some Walmart stores have already. Other workers report that they’ve never felt more robotic. As the store doubles down on efficiency, many employees feel they’re being pushed to work like robots themselves or spend most of their time wrangling robots that are still learning.
, pushing buttons and even kicking them. In many cases, the novelty and uncertainty of retail robots overshadows the benefits it could create for customers of faster service and cleaner stores.One of the biggest challenges of the changing retail environment is finding the balance between humans and machines.
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