Outages present a significant risk for business tech companies like Slack that sell online services, rather than software that administrators install on servers in their own data centers. As customers continue to adopt these cloud services, the consequences of outages could become larger.
Slack said on Wednesday that its fiscal second quarter revenue of $145 million was hurt by $8.2 million in credits to customers for service-level disruptions. In other words, revenue could have been 5% higher if not for the problems.
Even if the outages continue, the revenue crunch should be less pronounced going forward, as Slack has changed its policies on credits. Slack's CEO, Stewart Butterfield, reiterated that the company is more generous to customers than its big competitors.or Microsoft or any of our peers in the industry, we wouldn't have paid out anything because we would have hit the three nines they're committed to," he said.
Brasil Últimas Notícias, Brasil Manchetes
Similar News:Você também pode ler notícias semelhantes a esta que coletamos de outras fontes de notícias.
J.Lo's Swimsuit Proves It's Too Early to Slack on Your Summer BodyJennifer Lopez's Latest Swimsuit Proves It's Too Early to Slack on Your Summer Body
Consulte Mais informação »
NBC Developing Cryonics Drama From David Slack; Josh Berman Producing, Phillip Noyce To DirectNBC has put in development an untitled cryonics drama from writer David Slack, Drop Dead Diva creator Josh Berman and Sony TV. Phillip Noyce (The Resident) is set to direct and executive produce. W…
Consulte Mais informação »
This is what to watch when Slack reports earningsSlack raced higher Wednesday ahead of its first earnings report after the bell.
Consulte Mais informação »
Slack plunges after posting first earnings report since going publicSlack is growing rapidly, but it faces increased competition from Microsoft and has been dealing with service issues.
Consulte Mais informação »
Slack loss forecast bigger than expected, shares plungeSlack Technologies Inc forecast a bigger-than-expected loss for the third quarte...
Consulte Mais informação »
Stocks making the biggest moves after hours: Slack, Cloudera and Palo Alto NetworksSee which stocks are posting big moves after the bell.
Consulte Mais informação »