Signature Bank’s Quirky Mix of Customers Fueled Its Rise and Hastened Its Fall

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Signature Bank’s Quirky Mix of Customers Fueled Its Rise and Hastened Its Fall
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Signature Bank failed after its tight-knit clientele drained their accounts in a panic

The New York bank juiced its growth by combining a traditional commercial real-estate business with divisions catering to customers too small or complicated

for its crosstown Wall Street rivals: entrepreneurs and law firms, taxi drivers and crypto companies. Red tape was minimal and customer service was a top priority.

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