The secure lock box program is primarily for older residents who may live alone or have a physical or medical condition who at some point may need to call 911.
SIERRA VISTA, Ariz. — A new at-home safety program is making an impact in Cochise County. Sierra Vista Fire and Medical Services teamed up with West and SouthEast REALTORS of the Valley to ensure that community members never have to worry about emergency personnel struggling to make entry into their home during an emergency situation.
“Once we arrive on scene, we determine whether there is an actual emergency and we need to make entry, we can access the lockbox, get the key out and then make entry into the house without having to break windows or doors," said Scott Borgstadt, Police Officer at City of Sierra Vista. The majority of the time when emergency services get there and the resident can't let them in, emergency services have to break windows and doors which can result in the resident having to pay for those damages out of pocket.
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