'We have a zero-tolerance policy aboard our fleet when it comes to inappropriate or discourteous behavior,' Norwegian Cruise Line said in a statement after the incident.
A man has criticized Norwegian Cruise Line after he was booted from a vessel early following an altercation with staff about an entertainment booking.last month when the incident occurred. The pair had been on a seven night cruise from the U.S. to the British Virgin Islands and the Bahamas but were forced to leave the ship in Tortola.
The disagreement was sparked, he said, after staff claimed they did not have his booking for the night's entertainment—a show in the cruise liner's theater called"I said 'listen you idiot, I am telling you right now that my family is in the show. Why are you keeping me out of the show?'" the husband told NBC Miami in an on-air interview.
"I was like public enemy number one," Gaines said. The husband said he wanted access to the captain's notes about the altercation."Prove it to me what I did," he told NBC Miami.the company takes a strict view on suspected aggressive behavior. The statement continued:"As such, we have a zero-tolerance policy aboard our fleet when it comes to inappropriate or discourteous behavior. Guests are advised of this in our Guest Conduct Policy, which is agreed to by all guests upon payment of the cruise fare.
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