Southern California Edison is warning customers to be alert for scammers who have already stolen nearly $500,000 this year.
Southern California Edison said around 6,000 customers have received scam calls asking for more than $2.2 million. "The best way for customers to protect themselves against energy company phone scams is to educate themselves, their families and friends about receiving telephone calls from individuals claiming to be with SCE demanding money for payment," Randy White, SCE's manager of Physical Security Operations, said.
The amount of customers losing money is increasing because scammers are coming up with new tactics, SCE says. "SCE will not call you and be aggressive instructing payments for past-due balances," White said."Our employees never demand immediate payment or ask you to send money through Zelle, Bitcoin or a prepaid credit card to prevent your electricity from being shut off. We will never require you to use a specific or single form of payment."
This is the time of year when energy company phone scams spike, according to law enforcement agencies. SCE advises customers targeted by a suspected utility bill scam should confirm their payment status through their online account or report the scam by calling SCE at 800-655-4555, emailing SCE at
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