The FBI is warning about a new financial scheme that's costing some older people their life savings.
CLEVELAND, Ohio — The FBI is warning about a new financial scheme that's costing some people their life savings.
News 5 anchor Mike Brookbank spoke with Charlie Johnston, Assistant Special Agent in Charge at the Cleveland FBI, about what to watch for.In the first step, a scammer posing as a customer support representative from a legitimate technology company initiates contact with the victim through a phone call, text, email, or a pop-up window on their computer and instructs the victim to call a number for “assistance.
Next, the scammer requests the victim open their financial accounts to determine whether there have been any unauthorized charges – a tactic to allow the scammer to determine which financial account is most lucrative for targeting. The scammer informs the victim they will receive a call from that financial institution’s fraud department with further instructions.
The FBI recommends that the public take the following steps to protect themselves from the"Phantom Hacker” scam:
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