Santa Clara County unveils northern California's first county-run 988 call center.
Northern California's first county-run center to handle calls from the new national "988," a number for anyone experiencing mental health distress, is now up and running.Northern California's first county-run center to handle calls from the new national "988," a number for anyone experiencing mental health distress, is now up and running.
Santa Clara County is only one of two counties in California which run its own 988 call center. There are 12 in all statewide, with 10 run by non-profit or other groups. Kern County also runs its own 988 call center. "The 988 group is going to not only be providing suicide prevention and crisis hotline services, but they are also connecting to our mobile crisis response team they are going to be connecting to our continuum of community response agencies," Tansek said.
"The national standard is 6 rings or 30 seconds," said Bruce Copley. Copley, who oversees the 988 call center, is the Director of Access and Unplanned Services for Santa Clara County Behavioral Health.
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