Royal Mail strike 'will hit my Christmas sales'

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Royal Mail strike 'will hit my Christmas sales'
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Royal Mail postal workers begin fresh two-day strike

The dispute began this summer after Royal Mail rejected union demands for a pay rise that matched inflation - the rate at which prices rises - which is currently 11.1%.

But CWU general secretary Dave Ward said that offer represented a "devastating blow" to postal workers' livelihoods and urged the public to "stand with their postie". "The general public generally aren't too forgiving when it comes to [late] deliveries," he told the BBC. "It creates a bit of a customer service headache for us."

The company faces fierce competition from courier companies and is losing around a million pounds a day. It said the strikes have added £100m to its losses, and has announced plans to cut up to 10,000 jobs.

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