Rent the Runway to stop taking new subscribers until Oct 15. as inventory and supply chain issues mount
Rent the Runway isn’t accepting any new subscribers or new event rentals at least until Oct. 15, as the clothing platform runs into a slew of inventory and supply chain issues and struggles to keep up with customers’ demands.
“I’m reaching out to further update you on delays that some of you have experienced in receiving your orders over the last few weeks. The delays, which began Sept. 13, are due to unforeseen issues associated with a significant software transformation that we are executing in our fulfillment operation. Our technical team is working to fix these issues as quickly as possible. We expect this upgrade to be completed by Oct.
A representative from the company didn’t immediately respond to CNBC’s request for additional comment. The company had also recently started handing out upwards of $200 in cash to customers who never received their orders.earlier this week that Rent the Runway’s head of supply chain, Marv Cunningham, will be stepping down at the end of the month, amid the turmoil.
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