Hyman is featured in this week's issue as one of PEOPLE’s Women Changing the World
She continues: “It was my team who inspired me to lead with conviction through the crisis. When you know you have a committed team who loves the company, it empowers me as the leader to do great things.”
As PEOPLE previously reported, Rent the Runway lifted its new customer freeze and was “back to business as usual,” by Oct. 8. In a statement, the company said employees completed “system upgrades ahead of schedule.” Reflecting on the situation, Hyman says, “I learned that business leaders need to create a new relationship with their customers based not on marketing but on authenticity.”
“Our customers stuck with us through this difficult time, giving us feedback at every step along the way as to how we could improve,” she concludes. “I’m grateful that our customers care enough about what we’re doing to take time to give us feedback and insist that continuous learning continues to be the centerpiece of our customer experience.”
Brasil Últimas Notícias, Brasil Manchetes
Similar News:Você também pode ler notícias semelhantes a esta que coletamos de outras fontes de notícias.
Rent the Runway ensures customers it is cleaning its clothes, amid coronavirus outbreakRent the Runway is ensuring its customers that its cleaning practices 'are designed to kill viruses such as the common cold and flu,' in the midst of the deadly coronavirus outbreak.
Consulte Mais informação »
What Retailers Can Learn From Rent the Runway’s Hotel PartnershipAndria Tay, director of marketing at Narvar, discusses how brands can elevate customer service and convenience by anticipating needs.
Consulte Mais informação »
You and Your Friends Can Rent an Entire Pub-turned-hotel in England for Just $22 Per PersonGathing your friends for a night out at a pub just got easier. Because now, you can rent an entire pub and sleep in it,…
Consulte Mais informação »
What Retailers Can Learn From Rent the Runway’s Hotel PartnershipAndria Tay, director of marketing at Narvar, discusses how brands can elevate customer service and convenience by anticipating needs.
Consulte Mais informação »
Rent the Runway ensures customers it is cleaning its clothes, amid coronavirus outbreakRent the Runway is ensuring its customers that its cleaning practices 'are designed to kill viruses such as the common cold and flu,' in the midst of the deadly coronavirus outbreak.
Consulte Mais informação »
5 Most Explosive Moments from RHONJ Reunion Part 1: Melissa Calls Jennifer a 'F---ing A-Hole'Melissa Gorga calls Jennifer Aydin a 'f---ing a--hole,' while Jennifer says her costar is too 'self absorbed' to have another kid.
Consulte Mais informação »