The class-action settlement aims to address long waits for families applying for shelter. It also creates a more robust system for moving families closer to communities where they have ties through work, school and family.
One mother told WBUR it took three days to reach an operator through the state's family shelter hotline.
“It won't expand access to shelter to unaccompanied youth or adults without children in their households, but for families with children in need of shelter, I think it will make a fundamental difference,” said Turley, whose organization is not part of the lawsuit.Massachusetts has one of the only state-run family shelter systems in the country. It currently houses nearly 4,000 families, up more than 30% from the same time last year.
“Some of the things we proposed ... we were like, ‘Well, this is going to be a nonstarter,’"said Laura Massie, senior attorney at Greater Boston Legal Services and one of the lawyers representing families in the lawsuit."And then we were amazed that they were willing to say, ‘Yeah, let's talk about that. Let's find a way to address that.
Massie’s team also noticed that it’s often hard for families to immediately produce all the documentation they need to get into shelter, such as evidence of limited income and their reason for homelessness. This is one of the roadblocks that can leave families unsheltered. Under the proposed settlement, families would get shelter and have more time — often 30 days — to provide many of the necessary documents.Sometimes families are given shelter far from their communities.
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