The city provides water service to about 14,000 customers, which includes about 50,000 residents and about 250 bars and restaurants.
“We are taking all of the necessary steps to address this situation,” City Manager Chris Hazeltine said on the city’s website. “Restoring normal water service is our top priority.”On Sunday, city crews determined rainwater likely infiltrated the city’s water system through a well connected to a reservoir that holds about 10 million gallons of drinkable water.
Additionally, water samples were collected from throughout the city’s water system and were sent to an outside lab for inspection, Parks said. Technicians will be checking for chlorine residuals, an important indicator of water quality, the presence of bacteria and organisms and turbidity, or clarity.
Boiling water for at least one minute kills bacteria and other organisms that might be present in contaminated water. Until city officials can determine definitively that the water supply is safe, boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes and preparing food.
Although more than a dozen Poway Unified School District schools use the city’s water system, the campuses will remain open on Monday.
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