Police know the mentally ill need more than handcuffs. Their response is shifting

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Police know the mentally ill need more than handcuffs. Their response is shifting
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For a police officer with a schizophrenic sister, reforms in mental health emergency response are personal. frankshyong went on a mental health ridealong in Monterey Park to learn how the mentally ill are policed.

I recently accompanied Lee Norris, a Monterey Park police officer, and two employees from the Los Angeles County Department of Mental Health as they responded to mental health crises around Monterey Park.An elderly woman lives there with a daughter who officials believe may be mentally ill. Neighbors have been complaining to police about paranoid, confrontational behavior for more than a year.

Norris and Tina Webb, a clinician from DMH, knock on the door with the goal of trying to convince the daughter to get evaluated and receive care. After checking for signs of violence in the house and speaking to the mother to make sure she is safe, everyone leaves. Sometimes there’s nothing else to do.Jim Smith, Monterey Park police chief“You kind of have to take baby steps,” said Juan Aguirre, the other DMH employee. “Keep building trust, keep doing what you say you’re going to do, at the end hopefully we’ll have some success stories.”

In high school, Reyes’ son was a popular student and the captain of the water polo team. But in college he started to have “strange thoughts,” failed classes and was later diagnosed with schizophrenia, Reyes said.

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