Plane Tests Must Use Average Pilots, NTSB Says After 737 MAX Crashes

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Plane Tests Must Use Average Pilots, NTSB Says After 737 MAX Crashes
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Focus on 'what the average pilot would do.' The recommendations from the National Transportation Safety Board suggest unrealistic safety tests were used to initially certify the 737 MAX jets to carry passengers.

By Andy Pasztor Sept. 26, 2019 10:00 am ET Federal accident investigators called for broad changes in decades-old engineering principles and design assumptions related to pilot emergency responses, the first formal U.S. safety recommendations stemming from two fatal Boeing Co. 737 MAX crashes.

The recommendations’ focus supports earlier reporting in The Wall Street Journal that mistaken pilot-response assumptions by Boeing and the FAA were at the core of last year’s Lion Air MAX crash as well as the Ethiopian Airlines MAX crash in March. The safety board is assisting local authorities in the Lion Air and Ethiopian Airlines probes.

Embroiled in a flurry of outside investigations, including a Justice Department criminal probe of the certification process, FAA officials already are moving to bring some procedures and regulations in line with the NTSB recommendations.

The nonbinding recommendations also call on the FAA to help foreign regulators identify such regulatory gaps and incorporate changes when certifying aircraft in their countries. Eventually, the safety board wants Boeing and other U.S. plane manufacturers to devise onboard diagnostic systems capable on their own of sorting through a jumble of emergency alerts, to help pilots prioritize and speed through the correct checklist and alleviate the danger.

In describing the plane’s approval by the FAA, Chief Executive Dennis Muilenburg in April said there “was no gap or unknown here or something that somehow slipped through a certification process.” Instead of today’s subjective validation of those assumptions by using test pilots, Ms. Schulze said the board is advocating for a “more data-driven, more scientific” evaluation of pilot performance. “We’re asking the FAA to improve the human-factors aspects” of aircraft certification, she said.

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