Approximately 30 percent of Papa John's orders are still placed over the phone.
delivering four straight years of same-store sales growth, with driving innovation in its restaurants and on its digital platforms, and with creating that whole "We Have The Meats" thing.
"When we talk about innovation and we talk about five or six big innovations a year, we are talking about more than just adding a new topping to our core pizza,” he said in February. “We are talking about an opportunity to evolve how customers think about our brand and the products that we offer." "That will eliminate the need for our people in the restaurants to answer the phones which can be a very distracting and challenging dynamic at your busiest time,” Lynch said. “So, it will allow us to more effectively utilize our labor and will result in a better customer experience and fewer drop [sic] calls, because people will not have to be put on hold anymore.
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