Migrants find themselves stymied by error messages from the U.S. government’s CBPOne mobile app that’s been overloaded it was introduced on Jan. 12.
TIJUANA, Mexico — Hours before sunrise, migrants at one of Mexico’s largest shelters wake up and go online, hoping to secure an appointment to try to seek asylum in the U.S. The daily ritual resembles a race for concert tickets when online sales begin for a major act, as about 100 people glide their thumbs over phone screens.
“We’re going to continue trying, but it’s a failure for us,” Erlin Rodriguez of Honduras said after another fruitless run at an appointment for him, his wife and their two children one Sunday before dawn. “There’s no hope.” It could also discourage large camps on Mexico’s side of the border, where migrants cling to unrealistic hopes.— Applications are available in English and Spanish only, languages many of the migrants don’t speak. Guerline Jozef, executive director of the Haitian Bridge Alliance, said authorities failed to take “the most basic fact into account: the national language of Haiti is Haitian Creole.” U.S.
“We brought construction lights pointed at your face,” she said. “Those pictures were still not able to go through. ... They can’t get past the picture part.” — Some advocates are disappointed that there is no explicit special consideration for LGBTQ applicants. Migrants are asked if they have a physical or mental illness, disability, pregnancy, lack housing, face a threat of harm, or are under 21 years old or over 70.
“If these appointments start dragging out to two or three or four months, it’s going to be much harder to keep it going,” he said. “If people aren’t getting through, they won’t use the program.”
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Online system to seek asylum in US is quickly overwhelmedHours before sunrise, migrants at one of Mexico’s largest shelters wake up and go online, hoping to secure an appointment to try to seek asylum in the U.S. The daily ritual resembles a race for concert tickets when online sales begin for a major act, as about 100 people glide their thumbs over phone screens. New appointments are available each day at 6 a.m., but migrants find themselves stymied by error messages from the U.S. government's CBPOne mobile app that's been overloaded since the Biden administration introduced it Jan. 12. At Embajadores de Jesus in Tijuana, only two of more than 1,000 migrants got appointments in the first two weeks, says director Gustavo Banda.
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