How can Ohio tighten anti-fraud security without exacerbating delays in paying out genuine claims?
ODJFS flagged a total of 4 million benefits claims for potential fraud during and after the COVID-19 crisis, Damschroder said, but department staff has reduced that number to about 471,000 right now.
“There will be a universe of people, beginning this upcoming calendar year, who for the first time will learn benefits were claimed in their name,” Damschroder said. There have been several reasons for the delays. The number of claims filed spiked so quickly that ODJFS didn’t have enough workers to handle the tsunami of claims and phone calls. ODJFS has since hired more workers and contractors to handle the workload.
Critics of Senate Bill 302 agree it would help keep fraudulent claims from clogging the system, but they argue it would do nothing else to help make sure Ohioans get their unemployment benefits more quickly. The council’s draft report includes a number of recommendations to make the benefits claims process more transparent to Ohioans, including:
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