Energy regulator Ofgem will ban forced installation of pre-payment meters for the over-85s - with much stricter rules governing the practice for other customers
Controversial pre-payment meters will now be banned for those over-85 and considered a 'last resort' for all other customers.Ofgem is set to announce a ban on the forced installation of pre-pay meters in the homes of those over-85, with the measure also to become a "last resort" for other users.
Ofgem chief executive Jonathan Brearley told the newspaper that he will expect suppliers to "treat their most vulnerable customers as they would want their own loved ones to be treated". The energy regulator will lay down plans to curb the controversial forced installation of pre-payment meters today.Those who were wrongly subjected to a PPM will be returned to their original tariff and also offered compensation under the new code of practice.
The controversial practice sees energy companies apply to the courts for permission for debt agents to force their way into customers' homes and fit a meter if they fall behind on bills.Jonathan Brearley, Ofgem’s chief executive, told The Times in February that a warning had been issued to all energy supplies to suspend the breaking into homes and force-fitting of equipment.
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