Bernard Lockett, 78, claims he and his wife Lea, 73, lost tens of thousands of pounds due to the high street bank's financial 'mismanagement'
A couple in their 70s fear they'll be made homeless after an alleged banking error linked to the sale of their home in Scotland 30 years ago left them financially "ruined". Bernard Lockett, 78, claims he and his wife Lea, 73, lost tens of thousands of pounds from the sale of a property due to the Royal Bank of Scotland's financial "mismanagement".
In 2018, he gave evidence to the All Party Parliamentary Group into Fair Business Banking about his situation, and a forensic lawyer who looked into their case filed a report that said they should be paid around £150,000 in compensation. "A term they use in the banking industry is 'duty of care'. Well, they've got no duty of care at all. We are the innocent victims in all of this. It has totally ruined our lives."
During the early '90s, Bernard claims RBS made several errors, including double-paying standing orders, deducting cash for redundant direct debits and failing to take account of some loan repayments. In 1993, he decided to sell the business as a going concern, expecting a £20,000 profit, then moved with Lea to a rented home in Kent where he'd landed a new tour company job.
He later instructed a forensic lawyer from Menzies & Co LLP to investigate. The lawyer sent RBS a report in early 2021, which estimated they had been entitled to £20,481 after their home sale in 1994 and suggested RBS owed the Locketts £151,485 in compensation.
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