Health leaders say there needs to be reform as events are held to mark NHS's 75th anniversary.
Whether it is patients or staff, people are key to its success.
While we love old dames, if the NHS is to make 100 there are many who feel that it needs to be allowed to re-invent itself and become a much younger and more flexible model. She added that for some patients, the system worked brilliantly - but often "getting in" is the most difficult part.
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