More than 300 flights at Denver International Airport have been canceled Tuesday, and nearly all of those flights were from Southwest Airlines, which continues to experience serious issues country-wide
Southwest canceled 54% of their flights through Denver by 9 a.m., or 295 flights, while other major airlines United and Delta only canceled 2%, according to
. Only 13 United flights and two Delta flights were canceled; on other airlines, six Spirit flights, three Alaska Airlines flights and one SkyWest flight were canceled.Southwest Airlines spokesperson Chris Perry said Monday thatPerry also confirmed the authenticity of a leaked internal memo that said Southwest entered a “state of operational emergency” in Denver on Dec. 21 because of an unusually high number of absences among ramp agents.
USDOT is concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service. The Department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan.The U.S. Department of Transportation on Monday tweeted it was “concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service.
The tweet said the department will examine whether cancellations were controllable and if the airline was complying with their customer service plan.
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