Nationwide bank payments down
She called customer services and was told she’d have to go into a branch to withdraw cash.
She said: “It’s the 21st of December, I’ve got two children, what am I meant to do? It’s just not good enough.”One said: "I am awaiting a payment. It has been sent. How long is this expected to last? Today is my only day to do my final shop before Christmas. Terrible timing no?" Another said: "It's the last day to order my son's stuff to be delivered by Christmas... I have until 12pm this afternoon.. MY MONEY BETTER BE IN MY ACCOUNT BY THEN."
Another added: "It’s not good enough. Your payments system goes down every other week. I need to send these payments THIS MORNING." Meanwhile one said: "How can you possibly excuse no payments going in or out 4 days before Xmas! Inexcusable! You’ll be losing me as a customer once Xmas is out of the way!! Nationwide are a joke!"A representative said: "The team are working hard to resolve this ASAP. We don't currently have a timeframe for when this will be resolved.
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