She was disappointed to say the least😅
A woman has demanded a refund for festive train ride which she claims left her children questioning if ‘Santa was real’.
The 35-year-old has accused Telford Steam Railway of ‘ripping people off and making a killing on a very shoddy show’ after forking out £135 onBut she has been criticised for posting pictures of the event’s Father Christmas online, while her negative review has been outnumbered by a majority praising the event.
The event is billed as ‘an immersive re-creation inspired by the iconic 2004 Polar Express film’ where customers can ’embrace the spirit of Christmas on their wonder-filled trip’.She said: ‘There was no character of Santa, there was no “ho, ho, ho”, he literally just walked on and said “hi” – he didn’t interact with the kids.‘I don’t want to say it because it’s nasty but he just looked like a homeless guy had got on the train. He just wasn’t in character, there was nothing magical about it.
Some have commented in support of Melissa’s scathing review, saying they too were disappointed after booking the same ‘expensive experience’.Telford Steam Railway is run by volunteers and some have criticised Melissa for saying it’s ‘ripping people off’ However, Melissa remains firm in her stance and is hoping to receive ‘at least a partial refund’ after lodging a formal complaint.
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