Sacha Robinson claims she was locked inside the Pontins apartment with her new-born baby.
Sacha Robinson says she encountered a number of problems at her Pontins apartment including being locked inside her room A mum has told how she and her three-month-old daughter were trapped in their Pontins room amid a ‘holiday nightmare’. Sacha Robinson said she found ‘filthy’ conditions and a sofa bed with metal sticking out after arriving for a three-night break at the holiday chain’s resort in Camber Sands.
‘It was about midnight at that point and when we finally found the duty manager to complain she said we could change rooms, but with three children we said it was totally impractical. ‘In the end we had to prop the door open while we stayed the night and we left in the morning because we were tired, the baby was upset and we had had enough. I said it was totally unacceptable and they said I would get my money back within seven to 10 working days.
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