These new Teams features are part of Microsoft 365 Copilot.
Copilot for Teams phone calls will add a generative AI experience for real-time summarization or the ability to generate dates, names, and key points during calls. I can imagine this will be super useful for salespeople who have to deal with multiple clients and track key dates and numbers that are being discussed on these types of calls.Microsoft uses a similar example of a marketer phoning a customer and how Copilot could help.
Copilot is also coming to Teams chat, allowing users to pull out key conversation points from chat threads. This seems particularly useful for teams that work across time zones, so you could jump online and get a quick summary of a conversation you missed overnight. This will make it easy to catch up on any conversations you’ve missed instead of scrolling back. Copilot can also pull out key information from a conversation to help create lists or tables.
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