Once the year changed to 2022, Microsoft failed to deliver a software update to the OG Surface Duo that it said it would try to release before 2021 came to an end.
. Google and Microsoft worked together to make Android and Google apps run as seamlessly as possible over the two panels.The phone was unveiled in October 2019 and released more than 11 months later with Android 10 pre-installed. One report published months before the phone's release said that Android 11 would be available to Surface Duo owners.
This past September, Microsoft said,"We remain committed to providing updates to Surface Duo, and we’re working to bring Android 11 to existing customers before the end of this year." Now, we couldn't see whether the Microsoft spokesperson who said this had his fingers crossed at the time, but the calendar now shows that it is 2022 which means that Microsoft has failed its customers, the ones that took a risk and spent big bucks on the Surface Duo.
One of the panels will be the"external screen" and will work when the phone is folded closed. If this design comes to fruition, consumers will be digging even more deeply into their pockets to buy it. As it is, paying $1,400 for a device that is still running OS two generations old and which has never received one system update can't make OG Surface Duo owners really happy.
Android 11 includes a refined version of Android's gesture navigation system which would certainly improve the experience for OG Surface Duo users if they were able to obtain the update. Of course, Microsoft could point to the Surface Duo 2 and point out, as we did a few paragraphs ago, that it is powered by Android 11. But who would shell out another large chunk of chain for the sequel unless they loved the form factor so much and wanted 5G support for the phone.
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