Facebook parent Meta's quasi-independent oversight board said Tuesday that an internal system that exempted high-profile users, including former U.S. President Donald Trump, from some or all of its content moderation rules needs a major overhaul.
Nick Clegg, Meta’s president for global affairs, tweeted that the company requested the review of the system “so that we can continue our work to improve the program.”The company has said cross-check, which applies to Facebook and Instagram, was designed to prevent “overpolicing,” or mistakenly removing content thought to be breaking the platform’s rules.users being treated unequally
For content posted by American users, the average decision took 12 days, and for Afghanistan and Syria, it was 17 days. In some cases, it took a lot longer: one piece of content waited 222 days — more than seven months — for a decision, the report said, without providing further details.Among its 32 recommendations, the board said Meta “should prioritize expression that is important for human rights, including expression which is of special public importance.
“If users included due to their commercial importance frequently post violating content, they should no longer benefit from special protection,” the board said. Clegg said in a blog post that Meta has already been making changes to cross-check, including standardizing it so that it’s “run in a more consistent way,” opening up the system to content from all 3 billion Facebook users and holding annual reviews to verify its list of elite users and entities.
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