Facebook parent Meta's quasi-independent oversight board said Tuesday that an internal system that exempted high-profile users, including former U.S. President Donald Trump, from some or all of its content moderation rules needs a major overhaul.
The board opened its review after The Wall Street Journal reported last year that it was being abused by many of its elite users, who posted material that would result in penalties for ordinary people, including for harassment and incitement of violence.
The Oversight Board's report said that the system — known as"XCheck," or cross-check — resulted in users being treated unequally and that it led to delays in taking down content that violated the rules. Decisions on average took up to five days, it found.Among its 32 recommendations, the board said Meta"should prioritize expression that is important for human rights, including expression which is of special public importance.
Addressing other flaws, the board also urged Meta to remove or hide content while it's being reviewed and said the company should"radically increase transparency around cross-check and how it operates," such as outlining"clear, public criteria" on who gets to be on the list.
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