It's the most commonly used form of payment - and there's something customers need to know, according to the Money Saving Expert.
Martin Lewis has an important warning to energy consumers who pay for their gas and electricity using Direct Debit. It's the most commonly used form of payment, Chronicle Live reports.
He explained: "While the cost of energy will be on average 23% less than this time last year, the state isn't giving homes the £400 subsidy it did last winter."The loss of those six £66/£67 monthly reductions means, in total, a household with typical use will still pay more this winter than last over that period. After a year of heavy inflation, that will be hard for many.
This means that suppliers must take 'reasonable steps' to ensure that direct debit levels are based on the best available information, they must explain why they have chosen the amount they have for your direct debit, and they must also refund credits when they have taken too much money from you. "If you pay by monthly DD, enter your kWh usage from your bill into our ' Is your Direct Debit right? ' calculator to find out roughly what it should be. If too high, see how to challenge unfair DDs."
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