London Ambulance Service apologises after seriously injured cyclist left waiting for more than an hour for paramedics — the rider remains in a 'serious condition' in hospital after Monday's collision cycling
The London Ambulance Service has apologised after a cyclist, seriously injured in a collision with a car being driven in Ruislip, west London, waited more than an hour for paramedics and was treated by police officers.
"We apologise to patients who may have to wait longer than usual for an ambulance at this busy time and we are doing everything we can to improve our response times," they said. The average was also 23 minutes slower than the previous record of 61 minutes seen last July and contrasts the 25 minutes response time for the same category of incidents back in December 2019.
"Passersby came to assist me and a doctor happened to be present and began to assess my condition. I attempted to sit up but my left arm was immobile and I realised it was injured. I was unable to determine the extent of my other injuries," the reader explained.The doctor passing by checked his spine and neck and the rider made his own way to hospital due to the long wait time, worsened by the wet and cold conditions.
"I was recently assessed and it was discovered that I had suffered multiple injuries, including broken ribs on my left side, a fracture in my elbow and damage to my neck." "My entire experience with the NHS was terrible, from the long wait times, to the lack of pain management. Even though I am now on the road to recovery, the whole experience has left me feeling scared and unsure about getting back on my bike. I hope that the situation in the NHS can improve soon, so that others don't have to go through a similar experience."
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