A Leeds commuter who compiled his own report on bus punctuality has been thanked by transport bosses.
Dr Ben Hanson relies on buses to get to and from the University of Leeds, where he is employed as a researcher.
West Yorkshire Combined Authority has offered to work with him to make the system "as accurate as we can get it". "I found people were waiting longer than they needed to because buses were not arriving at the times stated on the tracker. It might only be a couple of minutes, but if you're catching two buses a day that adds up."
In order to make it a fair test, Dr Hanson took samples in May and August, to allow for factors such as events and congestion., which seeks to improve the region's transport, said the live tracker generates more than 2m messages each day, displayed at more than 2,500 on-street and bus station displays.
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