A St. Charles woman's lawsuit alleges Massage Envy did not properly check the background of a therapist who she said sexually assaulted her.
Christine Schirtzinger, shown at her lawyer’s office in Chicago, is a mother of four and an Ironman triathlete who alleges she was sexually assaulted by a massage therapist at Massage Envy in Geneva two years ago.
“My assault was completely preventable,” Schirtzinger, 51, told the Tribune. “ should have never happened because there never should have been a felon in a closed room with me.” The suit alleges Garrett inappropriately touched at least one other Massage Envy client. The woman said he had touched her breasts, her buttocks and her vaginal area during massages, according to the lawsuit and a police report. She did not pursue criminal charges but spoke to a detective as part of the investigation into Schirtzinger’s complaint, the police records said.
But the chain’s reputation took a hit when BuzzFeed News reported in 2017 that nearly 200 clients had filed lawsuits, police reports and state licensing board complaints against Massage Envy and its employees. Many of the victims alleged that the company and its franchises mishandled or ignored their complaints.
“I immediately told him to stop and he stopped,” she said. “But it was surreal. I couldn’t even comprehend what was happening. I was almost half asleep and I didn’t know how to deal with the situation.”
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