Passengers have been left 'gutted' and say airlines should be doing more to help them after the UK air traffic control meltdown caused further disruption on Tuesday
Hundreds of flights have been cancelled or delayed due to the knock-on effect of the fault with the UK’s air traffic control system on Monday.error made by a French airline
Despite the overnight disruption, Jet2 sent Mr Nolan a text message saying their flight was expected to go ahead as planned. A group of friends have spent 24 hours trying to get from Manchester Airport to Ibiza after their Ryanair flight was cancelled how their Ryanair flight from Manchester to Ibiza was cancelled on Monday at the last minute.“There was no staff anywhere,” he said.
Consumer rights relating to flights from the UK and EU airports are set by rules known as EC261, which provide important safeguards to passengers that are applicable at all times. This means airlines must provide information to their passengers on their rights as well as care and assistance, such as providing meals, allowing for travellers to communicate messages, and providing hotel accommodation – including transfers to and from the hotel – for overnight delays.
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