Intel's Arc driver issues are compounding, and we now have a view into how deep the root of the problem goes.
I’ve been excited for Intel’s Arc Alchemist GPUs — the first discrete gaming graphics cards Intel has ever released. But that hype has quickly faded over the last few months, as reports of subpar performance, broken drivers, and a pile of delays have plagued Intel’s entrance into the market.
43 driver issues, all from YouTube YouTube channel Gamers Nexus published a deep dive into Intel’s broken Arc drivers on August 1, following on a series of rumors that Arc’s future was in jeopardy. It wasn’t until August 19 when Intel’s Lisa Pearce wrote a blog post answering questions about Arc that we learned Intel actually found out about 43 driver issues from the Gamers Nexus video.
Intel pins the issues on the Arc Control “installer and how it downloaded unique components after the initial installation.” Basically, Intel says the drivers have a corrupted installation process where “unexpected failures are causing [the installation process] to be unreliable.” Intel knows about the issues and is working on them, but that’s not the main problem here.
The pitfalls of promises The news about Intel discovering driver issues from a YouTube video gets at a larger point about Arc Alchemist — Intel overpromised. Unlike Nvidia and AMD, Intel likes to set out its road map early. We learned about Arc Alchemist in the middle of 2021, and Intel has been making promises, like saying over 50 Arc laptop designs would be available in 2022, since then.
Still waiting When Intel announced Arc Alchemist, it put out the idea that cards would be available in the first few months of 2022. We’ve since learned that the rollout is a little more complicated. You can technically buy one of Intel’s Arc A380 graphics cards now, but we still don’t have anywhere near the full lineup, much less availability for Arc around the world.
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