Over 30% of last year's 3 million customers who had their utilities cut off were disconnected during the three summer months, during a year that was the fifth hottest on record.
whose power was disconnected dealt with disconnections multiple times as they struggled to pay their bills., people of color, families with young children, individuals who rely on electronic medical devices or those living in poor housing conditions. During the first year of the COVID-19 pandemic, we found that Black and Hispanic households were three and four times, respectively, more likely to lose service than white households.
Along with existing financial constraints, people are facing rising electricity rates in many areas, rising inflation and higher temperatures that require cooling. Some also face a history of redlining and poor city planning that has concentrated certain populations in less efficient homes. Taken together, the crisis is apparent.
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