🗣 'Again and again, the services are (as in North Yorkshire) hailed as a tremendous success, only to be closed when the initial funding runs out.'
North Yorkshire Council has announced it will abandon the Yorbus on-demand bus service it had hoped to roll out to numerous rural areas poorly served by buses.
I accessed data on Yorbus through a Freedom Of Information request. NYCC said it didn't have the data that would be needed for a straightforward analysis of service efficiency. But from the data they did provide , I did eventually manage to work out the patterns of how the buses had operated. The buses only spent a third of their time on the move with passengers aboard, and for 97.5% of their operating hours, you could have replaced the 15-seat minibus with a normal taxi.
I sent the results of my analysis to NYCC in November 2022, but received no response. It is depressing that NYCC hadn't done the analysis for themselves much sooner. It is sadder that even when presented with the data, they have taken another six months to accept the inevitable. Even more worrying is the question of what had led NYCC to believe that the service could ever have been cost-effective. I have looked high and low for published research that shows how well Demand Responsive Transport services manage to combine customer requests in rural areas. I have found nothing - despite the fact that there have been dozens of DRT trials around the country over many years.
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