'I own this': MyAquaWater and EssentialWTRG leaders apologize for July water crisis in southern Lake County
Representatives from Aqua Illinois and its parent company admitted their team didn't recognize the severity of the emergency and didn't effectively communicate with customers and local officials.
"It was a real critical lapse on our part that you all weren't kept more informed as this event went on," Carter said. by signing up you agree to our terms of service The company-owned water system, based at a plant in Hawthorn Woods, failed July 2.
Later in the meeting, Arnold admitted issuing a boil-water order while hundreds of people had none"seemed tone deaf at best." The company also is taking steps to prevent such a crisis from happening again, Arnold and Carter said. Those steps include making alarms more sensitive, creating a remote monitoring system for the water plant, improving training protocols and increasing system capacity faster than originally scheduled,Aqua Illinois is sending $100 gift cards to every customer affected by the outage. They should arrive in mailboxes this week.
Brasil Últimas Notícias, Brasil Manchetes
Similar News:Você também pode ler notícias semelhantes a esta que coletamos de outras fontes de notícias.
Silver Alert issued for missing 18-year-old Lake County manSILVER ALERT | Alex Hightower has autism and has limited verbal ability. He is in danger. If you see him call 911
Consulte Mais informação »
WHAT YOU MISSED: Top San Diego news stories July 24 - July 29You likely knew about the recent heat wave and advisories -- but take a look at this story for a roundup of articles relevant to the San Diego area you may have missed last week.
Consulte Mais informação »
Jefferson County man dies in custody after collapsing in county jailThe inmate had a leg injury when he entered the jail, authorities said, but had no other known medical issues. He collapsed Saturday while on detox protocol.
Consulte Mais informação »
VinFast Breaks Ground On Its EV Plant In North CarolinaVinFast's first EV factory outside Vietnam will build three electric crossovers from 2025, a year later than originally planned.
Consulte Mais informação »
Body of teenage boy pulled from Lake Michigan in NW IndianaThe body of an 18-year-old boy was found in Lake Michigan in Lake County, Indiana Saturday afternoon.
Consulte Mais informação »
Body of Illinois boy pulled from Lake Michigan in NW IndianaThe body of an 15-year-old boy from Illinois was found in Lake Michigan in Lake County, Indiana Saturday afternoon.
Consulte Mais informação »