Figures obtained by Belfast Live show there was a massive increase in complaints
Mental health units in the Western Health and Social Care Trust saw a huge rise in the number of complaints received in the last year.
The majority of the complaints were received at the Grangewood unit in Derry, which was the subject of allegations of mistreatment from patients at the facility published in Belfast Live last month. The figures also show a significant difference in the amount of complaints made against the Derry unit as opposed to the Omagh facility.Summary of Complaints relating to Tyrone and Fermanagh Hospital, Mental Health – Last 5 years
Western Trust Consultant in Service User Experience for Adult Mental Health Services; Brian Toner said that the figures from the anonymous survey were ‘encouraging’.
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