Amazon announced the roll-out of a feature on their Alexa-enabled devices which will allow consumers to send a 'thank-you' to their delivery driver.
that the feature will be used for a company-wide competition, with the drivers who receive the most thank-yous winning a small cash prize.
"The five drivers who receive the most customer ‘thank-you’s’ during the promotional period, will also be rewarded with $10,000 and an additional $10,000 to their charity of choice."The promotion comes following a recently announced lawsuit claiming that Amazon has been siphoning tips away from its drivers.
Washington, D.C., Attorney General Karl Racine is suing Amazon alleging that the e-commerce juggernautover the course of several years in order to subsidize its own labor expenses. The suit, which also names Amazon Logistics as a defendant in the case, claims that between 2016 and 2019, "Amazon misled consumers to believe that they were paying tips directly to their delivery drivers through Amazon’s online delivery portal, and that those tips were increasing driver pay by the consumer-designated amounts.
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