In our rapidly evolving work-from-anywhere world, employee downtime and productivity are rising concerns. - employeesdigitalexperience work
the Florida-based company that came under fire for terminating an employee who turned off their webcamWhile I’m not on board with you watching your employees via webcam all day, the productivity concerns are real and valid.to be productive. They aren’t shirking responsibilities behind a turned-off webcam; they are trying to get their work done as efficiently as possible—and they’re being slowed down by poor DEX.
Many companies are stuck using tech tools that don’t serve the modern workforce. These inefficient tools slow down operations and ultimately make your employees feel unproductive. helps you evaluate where you’re lacking and be honest about what changes need to be made to benefit your employees and, ultimately, your bottom line.
When looking into DEX, start at the beginning: clearly evaluate where your company is at to see how you can best improve. They know that optimized digital experiences drive better customer experiences and invest in them accordingly.Investing in your employees should seem like an obvious step. Still, many employees aren’t just frustrated with the loss of productivity—they’re also frustrated with the overall IT infrastructure that supports their workplace.and begin to take proactive steps toward improving their tech stack.They’re proactive instead of reactive. They don’t just respond to emergencies as they come up.
They go from being IT-dependent to self-reliant. This doesn’t mean you don’t need IT—it means you have an “always on” IT infrastructure that supports users with self-help remediations instead of limiting their support to when IT is available.
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