A boil water notice issued late Sunday closed Houston schools and businesses on Monday...
John Beezley, of Bonham, carts out several cases of water after learning that a boil water notice was issued for the entire city of Houston on Sunday, Nov. 27, 2022, at Walmart on S. Post Oak Road in Houston. Beezley just arrived in town with his wife, who is undergoing treatment starting tomorrow at M.D. Anderson Cancer Center, where they are staying in a camping trailer. They turned on the television after settling in and saw that a boil water notice had been issued.
Stephen Madden, who lives in the Hyde Park neighborhood, said it was too late to find water supplies when he first found out about the notice around 9 p.m. Sunday. Residents had been using water all day Sunday, he added. City administrators defended the timing of the alert during a news conference Monday, saying that they weren’t even sure the incident would require a notice.
The city’s response was a failure from a crisis communications standpoint and did not take into account the needs of Houston’s diverse populations, according to Anna Núñez, a Houston-based media specialist who has done communications and community outreach work for a number of government agencies and nonprofits over the past two decades.
The city collected water samples on Monday morning for testing at its own lab. Testing will take until at least 3 a.m. Tuesday, Turner said. The city will only be able to lift the notice when the Texas Commission on Environmental Quality sees the lab results, verifies them and gives the OK. The agency plans to have personnel on hand in the middle of the night to review them.
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