Many independent auto shops can’t afford the equipment needed to fix today’s complex vehicles. Prepare to wait longer for repairs. “In 10 years, I see a lot fewer shops, and I see a lot more people looking for shops.”
Industry experts say the problem will only get worse. “In 10 years, I see a lot fewer shops, and I see a lot more people looking for shops,” says Rick White, who coaches auto repair shop owners through his company, 180biz. Antaken late last year found 96 percent of shops reporting delays, with an average scheduling backlog of 3.4 weeks, compared to 1.7 weeks in late 2019.
A decade or so ago, that took about an hour and a half, auto repairers who spoke to WIRED say. Today, that same procedure is usually closer to three or four hours, and it can take up to nine. That’s because newer cars have advanced driver-assistance systems, which can keep cars in their lane, detect blind spots, and avoid collisions—functions that require a car to have a firm grasp of where it is in space.
In all, it can cost hundreds of thousands of dollars to acquire the tools and make the shop adjustments to repair just a few car makes. That’s before the cost of training workers to use those tools, with shops paying thousands each year to keep their staff certified to fix specific cars. Investing for the future, then, can set shop owners back by millions.
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