Gen Z and millennials are paying more for travel protections because they are prioritizing new experiences, especially in a post-Covid world with disruptions.
because unforeseen events such as the Covid-19 lockdown weren't covered. The experience left a "lasting impression on younger generations," said Droesch.
The travel sector is also still experiencing higher service disruption rates compared with pre-pandemic times, according to Berg at Hopper. These two generations are no longer simply "young ones," so to speak, said Berg. Millennials are entering their 40s, and much of Gen Z have graduated college and are starting their careers.
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