Five department heads point finger at Rick Noriega and county’s universal services...
The Harris County Jail along Buffalo Bayou just east of Main Street, Tuesday, Oct. 12, 2021, in Houston.A computer shutdown that halted Harris County court and jail operations last month was the result of an attempt to update the systems, as well as the policies and the loss of experienced employees in the county department that oversees online operations, a cadre of elected officials said Tuesday.
The loss of the online system meant courts could not hold probable cause hearings within the required 24 hours, so admissions to the jail stopped and arrestees stacked up at the county’s joint processing center.The outage came as arrests and bookings into the jail typically increase for the weekend. “A pattern of uncooperative, silo-like business decisions exhibited by , in tandem with ongoing recovery work resulting from the March 24 outage, leave justice community stakeholders skeptical of our collective reliance on HCUS for ensuring the availability of systems we and the citizens of Harris County depend on,” the officials wrote.
The systems have failed before, Noriega noted, saying the expectations for change need to be focused on what to do when they go offline and how to upgrade or replace them in the future. Commissioners Court approved a resolution asking the various departments to return in 30 days with a more detailed assessment of what went wrong, and possible changes that can be made to avoid a repeat of last week’s problems or a complete loss of the system that would shut down courts and jail intake.
“Threats of this nature, especially in such a public setting, may be good theater, but do not engender a spirit of cooperation, collaboration, or mutual trust and respect,” the letter said.
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