Most storytelling is brief, but it can reframe how an employee feels about their work — using concrete examples that personify human consequences.
As Bert scrutinized his phone he stood next to spattered and cluttered dining tables. Guests passed him on their way to order food. The supervisor pulled up in front of him, put her hand on his shoulder, and said in a serious and sincere tone, “Hey Bert, twenty minutes ago a young mother left her two-year-old daughter on one of these chairs while she went to the order window to buy their food.
Leaders can maintain a lively sense of connection, as the Shake Shack manager did, through storytelling. It needn’t be an elaborate ritual involving an audience gathered for a relaxed evening. It isn’t. Most storytelling is brief. It involves using concrete examples that reframe a moment by personifying human consequences.
People’s feelings about their work are only partly about the work itself. They are equally, if not more so, about how they frame their work. Do they see what they’re doing as a mindless ritual? Do they see it as empty compliance? Or do they see it as sacred duty? If you change the frame you change the feeling. And nothing changes frames faster than a story.
For example, in one study we did at a large healthcare provider, we examined why some employees were somewhat casual about hand hygiene while others were zealots. Hand washing in hospitals is one of the most critical factors in avoiding hospital acquired infections. While many doctors, nurses, housekeepers, and technicians wereattentive to this innocuous act, a handful of employees were relentlessly vigilant.
Brasil Últimas Notícias, Brasil Manchetes
Similar News:Você também pode ler notícias semelhantes a esta que coletamos de outras fontes de notícias.
How the Great Resignation Could Turn Into the Great Employee ReturnDespite signs of a slowdown and layoffs coming out of the tech sector, the job picture is still robust. Yet, some workers regret leaving their employers.
Consulte Mais informação »
Harrisburg nonprofit helps youth overcome barriers to employmentThe young summer employees are participants in Youth Advocate Programs (YAP), Inc., through a partnership with the Pennsylvania Office of Vocational Rehabilitation (OVR)’s “My Work Initiative” and “Community Work Instruction” programs.
Consulte Mais informação »
'Arizona Storytellers Presents: Finding Home': Seeking solutions, building community around affordable housing challengesStorytelling event seeks to build community, engagement during housing crisis.
Consulte Mais informação »
Family, colleagues of aid worker killed by U.S. strike stranded in AfghanistanA U.S. airstrike in the final days of the U.S. withdrawal from Afghanistan intended for an ISIS-K terrorist instead killed the aid worker Zemari Ahmadi and members of his family.
Consulte Mais informação »
A U.S. drone strike killed an aid worker in Afghanistan. Many of his family and colleagues are still stranded thereThe Pentagon promised to resettle members of Zemari Ahmadi family and employees of the aid organization where he worked.
Consulte Mais informação »
More employers turn to company-wide vacation breaks to encourage worker well-beingA few companies offer a new perk to give employees a real break from their work: company-wide holidays when everyone is off at the same time.
Consulte Mais informação »