An upcoming Supreme Court case could answer one of the toughest questions of the internet age: Should online companies be held responsible for promoting harmful speech?
Some activists say it’s time for Meta to get sued for crimes occurring on its website, including drug sales, cyber stalking, abuse and violent threats. But in order to stave off legal costs, Meta could choose to reduce the number of people allowed to post on its platforms.
Reddit, an online forum that has roughly 50 million monthly active users, relies on volunteer moderators to decide what posts stay up and which are removed. Community moderators sometimes use Reddit’s “auto-moderator” tools, which allow them to automatically remove posts that violate their rules, such as comments with slurs and violent language.
Without Section 230, online marketplaces such as Etsy could face lawsuits if their algorithms recommended dangerous products. And Etsy could be discouraged from hosting user reviews because they leave the platform vulnerable to defamation claims. Etsy, an e-commerce company focused on handmade craft items, uses algorithms to help users find products that are similar to those they have bought or searched for in the past.
Under a new legal framework, Spotify could be exposed to lawsuits over audio it promotes in playlists such as Discovery Weekly and Your Daily Podcasts. Spotify has maintained its spot as the largest music streaming service in part thanks to its personalized playlists, which recommend songs and podcasts to users based on their listening behavior.
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