Travellers have experienced chaos secenes at the nation's airports
He said: “It can’t be acceptable that it is so complicated sometimes to get a flight rearranged or to get your money back. I want it to be more like delay repay works on trains, where it is an automated process.”Grant Shapps “It is very important that flights aren’t oversold, for example, and I want to make sure there is automatic compensation for passengers,” he told the broadcaster.
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