As Boeing moves closer to applying for re-certification of the 737 Max, it's becoming clear the company has to prove that its redesigned flight system won't confuse pilots when it kicks in.
The NTSB said the crews on the 737 Max crashes didn't react as Boeing and the FAA expected.The software has been redesigned so it won't repeatedly lower the nose of the airplane as pilots are trying to pull up.
"I think it's time to revisit the standards that we use to determine if this automation is interfacing properly with the human," Hart said in an interview. In short, the NTSB concluded that pilots were confused and that may have contributed to their inability to keep their planes from crashing. That's not to say the accidents were due to human error. Investigators in Indonesia and Ethiopia have not released their final reports on the accidents, but initial reports indicate the design of the 737 Max, the repeated engagement of MCAS and the reaction of the pilots were factors in the crashes.
Boeing believes computer-based training will ensure pilots are clear about the modifications being made to the Max. But aviation regulators from different countries and regions around the world may require pilots to do additional training in 737 Max simulators.
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